Legal
Privacy Policy
Effective date: 26 March 2026
1. Introduction
This Privacy Policy explains how Clipping Pro (“we”, “us”, or “our”), a sole trader registered in England and Wales, collects, uses, and protects your personal data when you use the Clipping Pro service (“Service”).
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
3. Data We Collect
3.1 Account Information
When you register, we collect your email address and authentication credentials (managed by our authentication provider). If you sign in with Google, we receive your name and email from Google.
3.2 Uploaded Content
When you use the Service, we process the videos you provide. This includes video files, audio extracted for transcription, generated transcripts, and the short clips produced.
3.3 Payment Information
Payment details (card numbers, billing address) are collected and processed directly by Stripe. We do not store your full card details — we only receive a confirmation of payment status and a transaction reference.
3.4 Usage Analytics
With your consent, we collect anonymous usage data through Amplitude to understand how the Service is used and improve it. This data does not identify you personally and includes page views, feature usage, and session information. You can opt out at any time via the cookie consent banner.
3.5 Technical Data
We automatically collect technical information such as your IP address, browser type, and device information when you access the Service. This is used for security, debugging, and ensuring the Service functions correctly.
4. How We Use Your Data
We use the data we collect to:
- Provide, maintain, and improve the Service
- Process your videos and generate clips
- Process payments and manage your subscription
- Send transactional emails (e.g., when your clips are ready)
- Analyse anonymous usage patterns to improve the Service (with your consent)
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
5. Legal Basis for Processing (UK GDPR)
We process your personal data on the following legal bases:
- Contract: Processing your account data and uploaded content is necessary to provide the Service you have signed up for.
- Consent: Analytics cookies (Amplitude) are only activated with your explicit consent, which you can withdraw at any time.
- Legitimate interest: We process technical data for security, fraud prevention, and service improvement, balanced against your privacy rights.
- Legal obligation: We may process data to comply with applicable laws and regulations.
6. Third-Party Service Providers
We share your data with the following third-party processors, solely to provide the Service. Each processes data under a data processing agreement or equivalent contractual safeguards:
| Provider | Purpose | Data Accessed |
|---|---|---|
| Supabase | Database, authentication, file storage | Account data, uploaded videos, generated clips |
| Stripe | Payment processing | Payment details, billing information |
| ElevenLabs | Audio transcription | Audio extracted from your videos |
| OpenAI / Anthropic | AI analysis and clip scoring | Video transcripts |
| Amplitude | Anonymous usage analytics | Anonymised usage events (consent required) |
| Resend | Transactional emails | Email address |
| Fly.io | Application hosting | All data in transit and at rest on our servers |
7. Cookies & Analytics
We use Amplitude for anonymous product analytics. Amplitude sets cookies to track session information and usage patterns. These cookies are only activated when you give consent through our cookie banner.
You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site, which will prompt the cookie banner again.
We do not use advertising cookies or tracking pixels. We do not sell your data to any third party.
8. Data Retention
We retain your data for the following periods:
- Account data: Retained for the duration of your account. Deleted within 30 days of account closure.
- Uploaded videos and clips: Retained for the duration of your account. You may delete individual videos and clips at any time.
- Payment records: Retained for 7 years as required by UK tax law.
- Analytics data: Anonymised and retained by Amplitude according to their retention policy.
9. Your Rights (UK GDPR)
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data (“right to be forgotten”).
- Right to restrict processing: Request that we limit how we use your data.
- Right to data portability: Request your data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interest.
- Right to withdraw consent: Withdraw consent for analytics cookies at any time.
To exercise any of these rights, please contact us at noyan@clipping.pro. We will respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
10. International Data Transfers
Some of our third-party service providers are based outside the UK (primarily in the United States). Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms approved by the ICO.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption in transit (TLS/HTTPS) and at rest
- Row-level security policies on our database
- Secure authentication with magic links and OAuth
- Regular security reviews of our infrastructure
While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
12. Children’s Privacy
The Service is not directed at children under 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly. Please contact us if you believe a child has provided us with their personal data.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service. The “Effective date” at the top of this page indicates when the policy was last updated.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
You can also review our Terms of Service for information about your rights and obligations when using the Service.